Privacy Policy
Effective Date: August 2, 2026
LabsICT ("we", "our", or "us") operates this website. This Privacy Policy explains how we collect, use, and protect your information when you use our website, courses, and services.
By using this website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Account Information
- Name and email address when you create an account
- Password (stored securely, never shared)
- Phone number (optional, for profile)
- Avatar/profile picture (stored on Cloudinary)
Payment Information
- Transaction records for course purchases
- Bank account details (for educators receiving payouts)
- Payment is processed by Paystack — we do not store your card details
Educator Information
- Bank account name and number (for payout processing)
- Bank name
- Course content you create and publish
Organization Information
- Organization name and contact email
- Staff email addresses (for invitations)
- Enrollment and seat usage records
Technical Data
- IP address, browser type, and device information
- Usage data such as pages visited, time spent, and progress
- Course completion records and certificate data
How We Use Your Information
- To provide and maintain our website and services
- To process course enrollments and payments
- To track course progress and issue certificates
- To process educator payouts
- To send transactional emails (password resets, enrollment confirmations, newsletters)
- To improve user experience and content
- To analyze website performance and traffic
- To display relevant advertisements
- To communicate with you about updates, courses, and promotions
Payment Processing
We use Paystack as our payment processor. When you make a purchase, your payment information is transmitted directly to Paystack and is never stored on our servers. Paystack's privacy policy governs how your payment data is handled.
We store only transaction records (amount, date, status) for order history and accounting purposes.
Cookies and Tracking Technologies
We use cookies to improve user experience and website functionality. Cookies may also be used for analytics and advertising purposes.
- Essential cookies for website functionality and session management
- Analytics cookies for traffic analysis
- Advertising cookies for personalized ads
Google AdSense
We use Google AdSense to display advertisements. Google may use cookies and web beacons to serve ads based on your visit to this and other websites.
Google and its partners may use advertising cookies to show personalized ads.
You can opt out of personalized advertising by visiting: Google Ads Settings
Third-Party Services
We use the following third-party services:
- Paystack — payment processing
- Cloudinary — image and file storage (avatars, certificates)
- MongoDB Atlas — database hosting
- Google Analytics — website analytics
- Google AdSense — advertising
- Zoho Mail — email delivery
These services may collect data in accordance with their own privacy policies.
Data Retention
- Account data is retained as long as your account is active
- Transaction records are retained for accounting and legal compliance
- Course progress and certificates are retained for your lifetime access
- You may request data deletion (see Your Data Rights below)
Your Data Rights
- You may access and update your profile information anytime in Settings
- You may request a copy of your personal data
- You may request deletion of your account and data
- You may opt out of newsletters in Settings or via unsubscribe links
- You may disable cookies in your browser settings
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
External Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those websites.
Security
We implement reasonable security measures including encrypted passwords, secure payment processing, and HTTPS. However, no method of transmission over the internet is 100% secure.
Changes to This Policy
We may update this Privacy Policy at any time. We will notify you of significant changes by posting the new policy on this page with an updated effective date.
Contact Us
- Email: support@labsict.com
- Phone: +2348139365956
- Location: Zaria, Kaduna State, Nigeria