Service Provider Platform
About This Project
A web-based or mobile-based platform that connects customers with qualified service providers. The system serves as an online marketplace where users can search for, compare, and hire professionals offering services such as electrical repairs, plumbing, computer maintenance, cleaning, tailoring, carpentry, and other skilled services. The platform enables customer registration, provider profiles, service requests, messaging, ratings, and reviews.
Key Features
- Customer and service provider registration
- Provider profile with services, pricing, and portfolio
- Service category browsing and search
- Service request submission and management
- Real-time messaging between customers and providers
- Ratings and reviews system
- Job status tracking (pending, accepted, completed)
- Location-based provider search
- Push notifications for new requests
- Admin dashboard for platform management
How It's Built
Define the Data Models
Create MongoDB schemas for User (customer/provider), Service, ServiceRequest, Review, and Message. Define relationships and validation rules.
Build Authentication System
Implement JWT-based authentication with role-based access (Customer, Provider, Admin). Include registration, login, password reset, and email verification.
Create Provider Features
Build provider profile management, service listing creation, availability scheduling, and portfolio upload (images/documents).
Build Customer Features
Create service browsing with category filters, search by location and service type, provider comparison, and service request submission.
Implement Messaging System
Use Socket.io for real-time messaging between customers and providers. Store message history in MongoDB.
Add Ratings and Reviews
Allow customers to rate providers (1-5 stars) and leave written reviews after service completion. Display average ratings on provider profiles.
Build the Admin Dashboard
Create an admin panel for managing users, approving providers, monitoring service requests, and viewing platform analytics.
Deploy and Test
Deploy the backend to Railway or Heroku, frontend to Vercel. Conduct thorough testing of all user flows.
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